Returns And Exchange Policy
Please note that we offer exchange only if:
- The product delivered is damaged
- The product delivered is defected
- Wrong product is delivered to you.
For Exchanges:
Please call us at +92-301-3311855 or Email at customersupport@visionbooks.com.pk within 24 hours of the delivery of the product.
Returns & Refunds:
If wrong or damaged product was delivered to you, you may choose to return the product and request a complete refund.
For Refunds:
Please return the product unused to Vision and file a refund request at customersupport@visionbooks.com.pk or via Phone at +92-301-3311855. Normal refund time from 7 to 10 business days.